Then click the blue ‘Search’ button to select which customers you want to send the SMS to. In the Contact Type, select ‘SMS All’ this will send the selected or all customer a SMS regardless of their preferred contact method. In the Communcation Type Field, select ‘Communication with Customers’ Send bulk SMS’s to any or all of your clients via the Communication Centre ( Gold Subscription level only)Ĭlick on ‘Action’ located on the left hand navigation menu in Workshop Software, then click on ‘Communication Centre’
#Auto sms sender software how to
To do this, here is a guide on how to send a bulk SMS to customers in the job centre: You can send an individual SMS to a specific client from the job centre, by clicking on the job then click on orange SMS icon.Īlternatively if you need to send a bulk SMS to all the clients in your job centre (you may have had a loss of power in your area, so you need to contact all customers that have bookings with you). SMS’s can be sent from anywhere you see the orange SMS icon: If you have entered a mobile number for the customer in their profile then it will automatically populate for you:ģ. Enter the message you want to send the customer and then click on the green ‘Send’ button to send it. In the search results that come up, click on the orange SMS icon:Ģ. Search for the customer by typing their name into the main search bar located at the top of the screen in Workshop Software. If you would like your customers to be able to reply to your SMSs, follow this guide.ġ. Here is a guide on how to purchase SMS’s. In order to send SMS’s you will need to purchase some first.
Workshop Software allows you the ability to send an SMS to a customer directly out of the software.
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